Shipping & Return Policies – Everything You Need to Know
At PANJEERIWALY, we want your experience to be smooth, reliable, and satisfying. This blog explains our shipping and return policies clearly so you know exactly what to expect when ordering your favorite Panjeeri from us.
📦 Shipping Policy
1. Order Processing Time
All Panjeeri orders are freshly prepared after receiving the order.
Processing time: 1–2 business days
(For bulk orders, it may take a little longer.)
2. Delivery Time
Delivery usually takes:
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Local/Within City: 1–3 days
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Within Country: 3–7 days
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Remote Areas: 5–10 days
You will receive a tracking number once your order has been shipped.
3. Shipping Charges
Shipping charges depend on your location and order weight.
We aim to provide the most affordable rates through trusted courier partners.
4. Packaging
We take great care to pack your Panjeeri in:
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Airtight, food-grade containers
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Secure packaging to prevent leakage or damage
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Moisture-free, hygienic wrapping
This ensures your Panjeeri stays fresh and safe during transit.
🔄 Return & Exchange Policy
Since Panjeeri is a fresh food item, we follow strict hygiene and safety standards. For this reason, we only accept returns under certain conditions.
1. Returns Are Accepted Only If:
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The product arrives damaged
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You receive the wrong item
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The packaging is tampered during delivery
To claim a return, contact us within 24–48 hours of receiving the order.
2. Conditions for Return/Refund
Please provide:
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Your order number
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Clear photos or videos of the damaged or incorrect item
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Packaging images for courier verification
Once verified, we will issue:
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A replacement product, or
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A full/partial refund, depending on the case
3. Non-Returnable Items
We cannot accept returns for:
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Opened or used Panjeeri
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Products damaged due to customer handling
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Orders placed by mistake
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Items returned after 48 hours
4. Cancellation Policy
You may cancel your order before it is prepared or shipped.
Once the order is processed, cancellation is not possible.
🤝 Our Promise
We care about your satisfaction and work hard to deliver:
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Fresh, delicious, high-quality Panjeeri
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Fast and safe delivery
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Honest and transparent support
If you ever face an issue, our customer support team is here to help you quickly.
